Calculating Shipping for Orders outside UK Mainland
Shipping charges for orders going outside the UK Mainland are calculated automatically in your shopping cart. This enables you to see instantly how much you will be charged and gives you the opportunity to edit your cart to get the most from your shipping charge. Shipping to UK Highlands and Islands is calculated by weight, size and value of order, and there is only an extra charge if the order has to be sent by courier rather than Royal Mail. All orders going outside the UK are charged at cost taking into account the weight and size of the items you order and with an allowance for the packaging. For a full list of shipping price bands for all countries, please see our shipping info pages.
Once you have added the items you want, go to your Cart. Here you will see everything you have ordered and the price.
If you are logged in, the correct country should already be filled out. If you are not logged in yet, either log in, or select the your country from the drop down list and press 'Update Cart' (the 'Proceed to Secure Checkout' button will turn to a blue 'Update Cart' button when you make a change to your cart).
You will then be able to see the shipping charge for those items to your country. If you are outside the EU, the VAT will also be deducted from the prices. In the example below the shipping charge for some a paint set and a tube of paint going to Canada is £7.
RETURN & EXCHANGE POLICY
MONEY BACK GUARANTEE
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep evidence of your purchase.